What makes Tapegraph different from other analytics platforms?
Tapegraph is built for speed and agility. We provide a complete, end-to-end solution from data integration to AI-powered insights, eliminating the need for multiple disparate tools. Our SQL-first approach gives analysts full control while offering developers robust APIs and automation hooks. Our proprietary Model Context Protocol (MCP) bridges the gap between AI models and raw data, making us ideal for next-generation analytics use cases.
Can I upgrade or downgrade my plan at any time?
Yes! You can upgrade from Free to Teams at any time directly from your dashboard. Your new features will be available immediately. For Enterprise inquiries or custom arrangements, contact our sales team, and we'll work with you to find the perfect solution for your evolving needs.
How does the 14-day free trial work?
Start your Teams plan trial with no credit card required. You'll have full access to all Teams features for 14 days. After the trial, you can choose to subscribe or continue with our free plan. Your data and dashboards are preserved either way.
Is my data secure with Tapegraph?
Absolutely. We take data security seriously with enterprise-grade encryption (AES-256), secure data storage, and compliance with industry standards. All data in transit is encrypted via TLS 1.3. Enterprise customers can also opt for on-premise deployment or private cloud hosting for maximum control.
What is MCP (Model Context Protocol)?
MCP is our innovative feature that provides secure, controlled access to your data models. It bridges AI models with your raw data, enabling next-generation analytics use cases while keeping your data safe and secure. This makes Tapegraph particularly powerful for AI-driven applications, allowing language models and AI agents to query your data with full context awareness.
How does billing work for the Teams plan?
Teams plan is billed at $100 per user per month. You're charged for each active user in your organization. You can add or remove users as needed, and billing adjusts accordingly on your next billing cycle. Save 20% by choosing annual billing ($960 per user/year, or $80/user/month).
What data sources can I connect to?
Tapegraph connects to a wide range of data sources including PostgreSQL, MySQL, SQL Server, Oracle, MongoDB, Snowflake, BigQuery, Redshift, Google Sheets, REST APIs, and many more. Enterprise customers can request custom connectors for proprietary or legacy systems.
What happens if I exceed the Free plan limits?
You'll receive notifications as you approach your limits. Once exceeded, you'll be prompted to upgrade to Teams for unlimited access. Your existing data and dashboards remain safe and accessible.
Do you offer discounts for nonprofits or educational institutions?
Yes! We offer special pricing for qualified nonprofits, educational institutions, and open-source projects. Contact our sales team with details about your organization.
What's your refund policy?
We offer a 30-day money-back guarantee for Teams plan subscribers. If you're not satisfied within the first 30 days, contact us for a full refund, no questions asked.